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Services
The Rock offers 3 areas of professional services.
We understand a crisis can occur at any moment, and we are ready to help you through it. At the same time, we know its best to be prepared for a crisis before it happens. Today is a good day to begin.
Please contact us for a free One-hour Conversation on any of the services below so we will know how to best serve you.
1. Crisis Intervention
On-call & On-scene 24/7/365 support
We have over 25 years experience in what to "do and say" in the first 3 hours, 3 days or 3 weeks of a crisis.
Help mitigate and evaluate acute distress
Our on-scene specialist can assess the possible need for further mental health services. This can include seeking advice from a Licensed Mental Health Counselor, if necessary.
Crisis CARE and support
Compassion, Acceptance, Reflection and Encouragement for individuals or groups
Critical Incident Stress Management (CISM)
Standardized individual and/or group stress management protocols
Follow-up
Short and long-term CARE and CISM support services
Memorial, Funeral and Remembrance gatherings
Experienced, professional and available to facilitate and/or officiate
2. Training
Crisis Intervention & CARE
Defining Compassion, Acceptance, Reflection, Encouragement; plus the Ministry of Presence, and the Gift of Availability
Psychological First Aid
What to "do and say" in the first 3 minutes to 3 hours of a crisis; from a car accident or suicide to an earthquake or terrorism
Pastoral Crisis Intervention
Applying psychological first aid; plus providing spiritual and/or religious support & care
Trauma, Grief & Loss
Identifying and dealing with common reactions; plus when and how to refer to a higher level of care
Suicide Awareness, Prevention, Intervention & Postvention
The importance of Asking The Question; plus self-care guidelines for responders and survivors
Compassion Fatigue & Burnout
Knowing the dangers of feeling and/or doing too much; plus self-care practices
Individual Crisis Intervention & Peer Support
One-on-one crisis support and referral protocol; Peers helping Peers through times of crisis
Group Crisis Intervention
A comprehensive and phase sensitive multi-component approach to crisis intervention for large and small groups
Disaster Behavioral Health: A Critical Response
The basics in mental health and spiritual care in a disaster and times of crisis
Disaster Preparedness, Response & Recovery
For personal, family, churches, businesses and organizations
Clergy Disaster Response Training
Defining a disaster: at the scene, practical and psychological needs, and appropriate spiritual care
Practical & Spiritual Disaster Preparedness for Churches
From evacuation to sheltering plans; preparing local churches to serve
Basic Chaplain Training
A custom program that meets national academic requirements to become a Police and/or Fire Chaplain
3. Consulting
Effective consulting requires good listening, asking the right questions, and identifying needs and opportunities. The following is a sample of consulting services provided by The Rock.
- In-house Emergency Planning Team
- Customized Crisis Peer Support Team
- Critical Incident Stress Management program
- Emergency / disaster planning, including evacuation and reunification
- Continuity of Business after a disaster
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